Question 1

How does the home lab test service work?

Accepted Answer

Once you book a package on our website, our certified healthcare professional visits your home at the selected time slot to collect samples. The samples are processed at our partnered laboratories, and your reports are delivered digitally.
You will receive:
 • Email confirmation after booking
 • WhatsApp confirmation with booking details
 • Digital reports once results are ready

Question 2

What is the difference between Tier 1, Tier 2, and Tier 3?

Accepted Answer

• Tier 1 – Basic preventive health screening
 • Tier 2 – Advanced diagnostic markers and extended analysis
 • Tier 3 – Comprehensive full-body evaluation with specialized markers
Higher tiers include all tests from previous tiers plus additional advanced parameters.

Question 3

Who conducts the sample collection?

Accepted Answer

Sample collection is done by trained and certified healthcare professionals following strict hygiene and safety protocols.

Question 4

Do I need to fast before the test?

Accepted Answer

Some tests require fasting (8–12 hours).

You will receive detailed preparation instructions via email

after booking.

Question 5

Can I reschedule my appointment?

Accepted Answer

Yes. You can reschedule by contacting our support team at least 12 hours prior to your appointment time.

Question 6

How do I know which package is right for me?

Accepted Answer

• Tier packages are ideal for routine preventive health checks.
 • Geriatric packages are designed for senior citizens.
 • Cardiovascular package is ideal for individuals monitoring heart health or with risk factors.
If you're unsure, you can contact our support team for guidance.

Question 7

Are the reports confidential?

Accepted Answer

Absolutely. Your data and reports are strictly confidential and securely shared only with you.

Question 8

How long does sample collection take?

Accepted Answer

The process typically takes 30–60minutes, depending on the package selected.

Your Health, Our Priority – Comprehensive Home Diagnostic Packages

Lab Tests Made Easy in Dubai

Understanding How to Book Your Package: A Step-by-Step Guide

1) Start by choosing the package that is appropriate for you

2) Next, choose a date and time for a home visit that will fit your schedule

3) Finally, pay online, and you'll receive an instant confirmation email to keep everything organized and ensure your package is in order.

Essential Wellness Package (Male)

Advanced Wellness Package (Female)

Geriatric Advanced Package (Male)

Essential Wellness Package (Female)

Platinum Wellness Package (Male)

Geriatric Advanced Package (Female)

Advanced Wellness Package (Male)

Platinum Wellness Package (Female)

Precision Cardiometabolic Package

FAQs

How does the home lab test service work?

What is the difference between Tier 1, Tier 2, and Tier 3?

Who conducts the sample collection?

Do I need to fast before the test?

Can I reschedule my appointment?

How do I know which package is right for me?

Are the reports confidential?

How long does sample collection take?

Take the First Step Today

Your Health, Our Priority – Comprehensive Home Diagnostic Packages

Lab Tests Made Easy in Dubai

Understanding How to Book Your Package: A Step-by-Step Guide

1) Start by choosing the package that is appropriate for you

​

2) Next, choose a date and time for a home visit that will fit your schedule

​

3) Finally, pay online, and you'll receive an instant confirmation email to keep everything organized and ensure your package is in order.

Essential Wellness Package (Male)

Advanced Wellness Package (Female)

Geriatric Advanced Package (Male)

Essential Wellness Package (Female)

Platinum Wellness Package (Male)

Geriatric Advanced Package (Female)

Advanced Wellness Package (Male)

Platinum Wellness Package (Female)

Precision Cardiometabolic Package

FAQs

How does the home lab test service work?

What is the difference between Tier 1, Tier 2, and Tier 3?

Who conducts the sample collection?

Do I need to fast before the test?

Can I reschedule my appointment?

How do I know which package is right for me?

Are the reports confidential?

How long does sample collection take?

Take the First Step Today